Delivery information

COVID-19: UPDATED DELIVERY INFORMATION

We are still delivering as normal so you can expect to receive your order within 4-6 working days. However, as the situation and advice from the government changes, so may we. Our deliveries are made with UPS, so for the latest information on delivery disruptions, please visit the UPS site.

In order to help you, we have extended our free returns policy from 30 days to 90 days. This will cover all orders placed from March 1st 2020 until further notice.

For more information please see our dedicated FAQ page.

Free standard delivery on all orders of € 30 and above

We offer free standard delivery on all orders of €30.00 and above. Please note, this free standard delivery charge is only applicable to the final basket amount. If you would like to return your order, our returns policy gives you a 30-day window in which to send your item back free of charge, for a full refund. We aim to deliver most items within 4-6 working days, though this may take longer for remote or island locations. Direct delivery is by our approved suppliers.

Type

Cost

Details

Free standard delivery

Free for orders of € 30 and more,

€ 4.99 for orders under € 30

Delivered between 4-6 working days

Additional information

All delivery options are subject to availability and working days exclude public holidays. A signature will be required on delivery. If you are not in, we will leave your parcel with a neighbour and drop a card through your letter box. If the package is small enough we will post it through your letter box. Or, if neither of these options are possible, we will drop a card through your letter box detailing your local pick up points.

On rare occasions, we may need to deliver items outside the published time windows.

Please note, we reserve the right not to deliver an order if we believe the address is not secure, for example, communal postal addresses or PO box. If this affects an order you have placed, we will notify you as soon as possible.